Coaching and mentoring One of the most frequent questions that prospective students ask, is: “What is the difference between a coach and a mentor… between coaching and mentoring?” While both are used as professional development tools and most of the skills required...
One of the best ways to get better at nondirective coaching is to try conversing using the GROW model, devised in the 1980s by Sir John Whitmore and others. GROW involves four action steps, the first letters of which give the model its name. It’s easy to grasp...
To get managers thinking about the nature of coaching, and specifically how to do it better in the context of their company, we present them with a matrix. One axis shows the information, advice, or expertise that a coach puts in to the relationship with the person...
For leaders who are accustomed to tackling performance problems by telling people what to do, a coaching approach often feels too “soft.” What’s more, it can make them psychologically uncomfortable, because it deprives them of their most familiar management tool:...
In the face of rapid, disruptive change, companies are realizing that command-and-control leadership is no longer viable. As a result, many firms are moving toward a coaching model in which managers coaches workers and facilitate problem solving. There was a time when...
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